Delivery Information

Our Shipping information is below:

Christmas:
For pre-christmas delivery please order by Dec 18th. After this we can not guarentee your order will arrive with you.

We Close on Dec 20th until Jan 2nd. Orders placed during this time will be shipped from January 2nd. 

RM Tracked48 £3.50
RM Tracked24 £4.50
Free Shipping over £40 (parcels will be sent Tracked48)

Items advertised that are showing as in stock are carried for immediate dispatch, unless otherwise specified on product page. If a product is out of stock you can select Join Waitlist, this helps us to understand demand for products & if to restock

Once your order is shipped you will receive a confirmation email from us which will read 'Order Complete'.

Royal Mail will also email you advising the day they expect to deliver, you will be able to manage your delivery if you wont be home. 

Need to talk to us before ordering or have a delivery query? Please email us here: hello@kc-cottage.co.uk

KC Cottage is currently only delivering to UK & Northern Ireland (UK Mainland). At this time we do not deliver to the Highlands.

Cancellations can be made for a short period of time after placing your order up until receiving dispatch confirmation email.

Not entirely happy with your received item?

Firstly KC Cottage is sorry to hear this, we want you to be happy with your items, but if for any reason you are not happy with your purchase, return it in an unused condition within 14 days for an exchange or refund of the full purchase price, excluding the original postage cost. You are required to pay the return postage unless your item was received and was faulty.

​Please include your order number and also let KC Cottage know why you weren't happy so we can improve our service to you in the future.
Please email us at  hello@kc-cottage.co.uk  and we can discuss your returns prior to you sending it back.

We like to be as green as possible so we use pre-loved postal boxes when possible & Biodegradable padding. Please recycle & reuse!

View our full Terms and Conditions here